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Order Processing Automation – Leading Consumer Goods Brand

Context:

A well-known product manufacturer was seeking to automate its eCommerce order fulfillment workflow. The client used EasyEcom as its multichannel order aggregation platform to pull orders from Amazon, Flipkart, JioMart, and others. However, the manual steps between order aggregation and SAP Sales Order creation created delays, errors, and operational inefficiencies.

Challenges:

Manual processing of orders from EasyEcom to SAP resulted in high operational overhead
Delays in order-to-invoice cycle and increased chances of human error
Excel-based order reports required transformation before SAP ingestion
Lack of integration between eCommerce systems and internal ERP workflows

Solutions Delivered by Upperthrust:

Designed an automated integration flow between EasyEcom and SAP
Enabled automated Excel report extraction from EasyEcom as a trigger point
Built logic to transform Excel data into structured format consumable by SAP
Implemented seamless Sales Order to Invoicing workflow automation within SAP
Ensured error handling, logging, and retry mechanisms for robust, unattended processing

Benefits Achieved:

100% automation of order data transfer from EasyEcom to SAP
Reduced order processing time by over 80%
Eliminated manual Excel intervention, reducing data entry errors
Accelerated sales order creation, invoicing, and fulfillment timelines
Improved order accuracy, visibility, and operational efficiency
Enabled faster eCommerce response time, improving customer satisfaction

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Robotic Process Automation (RPA)

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